Sec. 12.11. Settlement agreement

Latest version.

(a) If, at any point during the informal hearing, the utility and the customer agree to settle their dispute, the agreement shall be in writing and signed by the customer, the utility representative and the hearing officer. The agreement shall state that it is binding on parties and may not be appealed.
(b) A settlement of an informal review shall be confirmed by letter from the reviewer to parties.

                    
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