New York Codes Rules Regulations (Last Updated: March 27,2024) |
TITLE 16. Department of Public Service |
Chapter I. Rules of Procedure |
Subchapter B. Procedures and Requirements Concerning Consumer Protections |
Part 13. Rules Governing the Provision of Service by Gas, Electric and Steam Corporations to Nonresidential Customers |
Sec. 13.13. Disconnection without notice
Latest version.
- (a) Emergency disconnections.A utility may only suspend, curtail or disconnect service to a building, unit or piece of equipment, without the notice required under section 13.3 of this Part, when:(1) an emergency may threaten the health or safety of a person, a surrounding area, or the utility's generation, transportation or distribution systems;(2) there is a need to make permanent or temporary repairs, changes or improvements in any part of the system;(3) there is a governmental order or directive requiring the utility to do so.(b) Notice.A utility shall, to the extent reasonably feasible under the circumstances, provide advance notice to those whose service will be interrupted for any of the above reasons.(c) Restoration of service.A utility shall act promptly to restore service as soon as possible after disconnection under this section; provided, however, that service need not be restored to any building, unit, or piece of equipment if, at the time restoration is to occur, the utility has the lawful right to terminate service for another reason pursuant to this section or section 13.3 of this Part.