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New York Codes Rules Regulations (Last Updated: March 27,2024) |
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TITLE 16. Department of Public Service |
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Chapter I. Rules of Procedure |
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Subchapter B. Procedures and Requirements Concerning Consumer Protections |
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Part 14. Rules Governing the Provision of Service by Certain Water Corporations to Residential Customers |
Part 14. Rules Governing the Provision of Service by Certain Water Corporations to Residential Customers
| 16 CRR-NY I B 14 Notes |
| Sec. 14.1. Purpose |
| Sec. 14.2. Applicability of rules and definitions |
| Sec. 14.3. Applications for residential service |
| Sec. 14.4. Termination of residential service |
| Sec. 14.5. Termination of residential service—special procedures |
| Sec. 14.6. Voluntary third-party notice prior to termination of service |
| Sec. 14.7. Termination of service to entire multiple dwellings |
| Sec. 14.8. Termination of service to two-family dwellings |
| Sec. 14.9. Reconnection of service |
| Sec. 14.10. Deferred payment agreements |
| Sec. 14.11. Residential service deposits |
| Sec. 14.12. Meter reading and estimated bills |
| Sec. 14.13. Backbilling |
| Sec. 14.14. Late payment and other charges |
| Sec. 14.15. Contents of bills |
| Sec. 14.16. Notice requirements |
| Sec. 14.17. Emergency disconnection of residences |
| Sec. 14.18. Inspection and examination of utility apparatus |
| Sec. 14.19. Complaint handling procedures |
| Sec. 14.20. Utility compliance |