New York Codes Rules Regulations (Last Updated: March 27,2024) |
TITLE 16. Department of Public Service |
Chapter I. Rules of Procedure |
Subchapter B. Procedures and Requirements Concerning Consumer Protections |
Part 14. Rules Governing the Provision of Service by Certain Water Corporations to Residential Customers |
Sec. 14.17. Emergency disconnection of residences
Latest version.
- (a) Emergency disconnection.A utility may disconnect service to a premises when an emergency may threaten the health or safety of a person, the surrounding area or the utility's distribution system.(b) Notice.A utility must, if possible, provide advance notice to those whose service will be disconnected under this section.(c) Restoration of service.A utility must act promptly to restore service as soon as feasible after disconnection. Service must be restored to any premises which has been disconnected under this section, before it may be terminated for nonpayment of charges.