New York Codes Rules Regulations (Last Updated: March 27,2024) |
TITLE 16. Department of Public Service |
Chapter II. Electric Utilities |
Subchapter D. Rates and Charges |
Part 143. Notice of Discontinuance and Complaint Procedures |
16 CRR-NY II D 143 Notes |
16 CRR-NY II D 143 Refs |
Sec. 143.1. Notice of discontinuance-time |
Sec. 143.2. Notice of discontinuance-format |
Sec. 143.3. No discontinuance without verification of delinquent account |
Sec. 143.4. Rapid posting of payments in response to notices of discontinuance |
Sec. 143.5. Days when discontinuance of service is not permitted |
Sec. 143.6. No additional notice required when payment by check is subsequently dishonored |
Sec. 143.7. Discontinuance of service to entire multiple dwellings |
Sec. 143.8. Billing disputes |
Sec. 143.9. Publicizing complaint procedures |
Sec. 143.10. Hardship procedures |
Sec. 143.11. Reconnection |
Sec. 143.12. Special procedures during cold weather periods |
Sec. 143.13. Survey of residential customers previously disconnected for nonpayment or theft of service |
Sec. 143.14. Voluntary third-party notice prior to discontinuance of service |
Sec. 143.15. Installment plans for residential customers |