New York Codes Rules Regulations (Last Updated: March 27,2024) |
TITLE 16. Department of Public Service |
Chapter II. Electric Utilities |
Subchapter D. Rates and Charges |
Part 143. Notice of Discontinuance and Complaint Procedures |
Sec. 143.4. Rapid posting of payments in response to notices of discontinuance
Latest version.
- Every electric corporation shall take reasonable steps to establish procedures to insure that any payments made in response to notices of discontinuance, when the customer brings the fact that such a notice has been issued to the attention of the company or its collection agents, shall either:(a) be posted to the customer's account on the day payment is received; or(b) be processed in some manner so that discontinuance will not occur.