 |
New York Codes Rules Regulations (Last Updated: March 27,2024) |
 |
TITLE 16. Department of Public Service |
|
|
Chapter III. Gas Utilities |
|
|
Subchapter D. Rates and Charges |
|
|
Part 275. Notices of Discontinuance and Complaint Procedures |
| 16 CRR-NY III D 275 Notes |
| 16 CRR-NY III D 275 Refs |
| Sec. 275.1. Notice of discontinuance—time |
| Sec. 275.2. Notice of discontinuance—format |
| Sec. 275.3. No discontinuance without verification of delinquent account |
| Sec. 275.4. Rapid posting of payments in response to notices of discontinuance |
| Sec. 275.5. Days when discontinuance of service is not permitted |
| Sec. 275.6. No additional notice required when payment by check is subsequently dishonored |
| Sec. 275.7. Discontinuance of service to entire multiple dwellings |
| Sec. 275.8. Billing disputes |
| Sec. 275.9. Publicizing complaint procedures |
| Sec. 275.10. Hardship procedures |
| Sec. 275.11. Reconnection |
| Sec. 275.12. Special procedures during cold weather periods |
| Sec. 275.13. Survey of residential customers previously disconnected for nonpayment or theft of service |
| Sec. 275.14. Voluntary third-party notice prior to discontinuance of service |
| Sec. 275.15. Installment plans for residential customers |