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New York Codes Rules Regulations (Last Updated: March 27,2024) |
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TITLE 16. Department of Public Service |
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Chapter III. Gas Utilities |
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Subchapter D. Rates and Charges |
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Part 275. Notices of Discontinuance and Complaint Procedures |
Sec. 275.10. Hardship procedures
Latest version.
- Each and every gas corporation and gas and electric corporation shall file with the commission and make available for public inspection such corporation's detailed procedures for handling hardship situations where consumers are threatened with disconnection of service. The detailed procedures to be filed under this section shall include the special procedures during the cold weather seasons required by sections 275.12 and 275.13 of this Part. Such corporations shall observe their filed procedures in conducting their disconnection activity.