Sec. 434.10. Hardship procedures

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Each and every steam corporation shall file with the commission and make available for public inspection such corporation's detailed procedures for handling hardship situations where consumers are threatened with disconnection of service. The detailed procedures to be filed under this section shall include the special procedures during the cold weather seasons required by sections 434.11 and 434.12 of this Part. Such corporations shall observe their filed procedures in conducting any disconnection activity.

                    
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