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New York Codes Rules Regulations (Last Updated: March 27,2024) |
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TITLE 16. Department of Public Service |
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Chapter IV. Steam Utilities |
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Subchapter D. Rates and Charges |
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Part 434. Notices of Discontinuance and Complaint Procedures |
Sec. 434.4. Rapid posting of payments in response to notices of discontinuance
Latest version.
- Every steam corporation shall take reasonable steps to establish procedures to insure that any payments made in response to notices of discontinuance, when the customer brings the fact that such a notice has been issued to the attention of the company or its collection agents, shall either:(a) be posed to the customer's account on the day payment is received; or(b) be processed in some manner so that discontinuance will not occur.