New York Codes Rules Regulations (Last Updated: March 27,2024) |
TITLE 16. Department of Public Service |
Chapter VI. Telephone and Telegraph Corporations |
Subchapter A. Service |
Part 609. Rules Governing Provision of Telephone Service to Residential Customers |
Sec. 609.6. Voluntary third-party notice prior to termination of service
Latest version.
- Every telephone corporation shall permit a residential customer to designate a third party to receive all notifications relating to suspension and/or termination of service or other credit notices sent to such residential customer, provided that the designated third party agrees in writing to receive such notices. The telephone corporation shall inform the third party that the authorization to receive such notices does not constitute acceptance of any liability on the third party for service provided to the customer. The telephone corporation shall promptly notify the residential customer of the refusal or cancellation of such authorization by the third party.