1/13/10 N.Y. St. Reg. PSC-39-09-00014-A
PURSUANT TO THE PROVISIONS OF THE State Administrative Procedure Act, NOTICE is hereby given of the following action:
Action taken:
On 12/16/09 the PSC adopted an order approving Niagara Mohawk Power Corporation d/b/a National Grid's petition to make modifications to its Customer Satisfaction Survey.
Statutory authority:
Public Service Law, sections 2, 5, 65 and 66
Subject:
Modification of customer satisfaction survey instrument, survey method and performance measurement.
Purpose:
To adopt the modifications to its Customer Satisfaction Survey.
Substance of final rule:
The Commission on December 16, 2009, adopted an order approving Niagara Mohawk Power Corporation d/b/a National Grid's petition to make modifications to its Customer Satisfaction Survey, subject to the terms and conditions set forth in the order.
Final rule as compared with last published rule:
No changes.
Text of rule may be obtained from:
Leann Ayer, Public Service Commission, 3 Empire State Plaza, Albany, New York 12223-1350, (518) 486-2655, email:
leann_ayer@dps.state.ny.us An IRS employer ID no. or social security no. is required from firms or persons to be billed 25 cents per page. Please use tracking number found on last line of notice in requests.
Assessment of Public Comment
An assessment of public comment is not submitted with this notice because the rule is within the definition contained in section 102(2)(a)(ii) of the State Administrative Procedure Act.
