10/1/08 N.Y. St. Reg. PSC-40-08-00019-P
PURSUANT TO THE PROVISIONS OF THE State Administrative Procedure Act, NOTICE is hereby given of the following proposed rule:
Proposed Action:
The PSC is considering modifications to existing inter-carrier telephone service quality measures and standards as proposed by the Carrier Working Group and recommended by Staff.
Statutory authority:
Public Service Law, section 94(2)
Subject:
Inter-carrier telephone service quality standards and metrics.
Purpose:
To review recommendations from the Carrier Working Group and incorporate appropriate modifications to the existing Guidelines.
Substance of proposed rule:
The specific modifications to the Inter-Carrier Service Quality Guidelines being considered by the Commission in this action include: administrative changes (i.e., non-process changes of a clerical nature or that correct minor errors) and process changes to the Billing domain (i.e. Bl-9 metric which measures billing completeness) and the Operator Services and Directory Assistance domain (i.e. OD-1 which measures speed of answer).
Text of proposed rule and any required statements and analyses may be obtained by filing a Document Request Form (F-96) located on our website http://www.dps.state.ny.us/f96dir.htm. For questions, contact:
Leann Ayer, Public Service Commission, 3 Empire State Plaza, Albany, New York 12223-1350, (518) 486-2655, email:
leann_ayer@dps.state.ny.usData, views or arguments may be submitted to:
Jaclyn A. Brilling, Secretary, Public Service Commission, 3 Empire State Plaza, Albany, New York 12223-1350, (518) 474-6530, email:
jaclyn_brilling@dps.state.ny.usPublic comment will be received until:
45 days after publication of this notice.
Regulatory Impact Statement, Regulatory Flexibility Analysis, Rural Area Flexibility Analysis and Job Impact Statement
Statements and analyses are not submitted with this notice because the proposed rule is within the definition contained in section 102(2)(a)(ii) of the State Administrative Procedure Act.
