4/14/10 N.Y. St. Reg. PSC-30-09-00012-A
PURSUANT TO THE PROVISIONS OF THE State Administrative Procedure Act, NOTICE is hereby given of the following action:
Action taken:
On 3/25/10, the PSC adopted an order approving in part Consolidated Edison Company of New York, Inc.'s request to rescind the requirement to provide for the “warm transfer” of customer calls from the company to the ESCOs.
Statutory authority:
Public Service Law, sections 5(1)(b), 22 and 66(1)
Subject:
Petition for rehearing by Consolidated Edison Company of New York, Inc.
Purpose:
To approve in part a request to rescind the requirement to provide for the “warm transfer” of customer calls.
Substance of final rule:
The Commission, on March 25, 2010, adopted an order approving in part Consolidated Edison Company of New York, Inc.’s (company) request to rescind the requirement to provide for the “warm transfer” of customer calls from the company to the ESCOs as a component of its ESCO Referral Program, PowerMove, subject to the terms and conditions set forth in the order.
Final rule as compared with last published rule:
No changes.
Text of rule may be obtained from:
Leann Ayer, Public Service Commission, Three Empire State Plaza, Albany, New York 12223, (518) 486-2655, email:
leann_ayer@dps.state.ny.us An IRS employer ID no. or social security no. is required from firms or persons to be billed 25 cents per page. Please use tracking number found on last line of notice in requests.
Assessment of Public Comment
An assessment of public comment is not submitted with this notice because the rule is within the definition contained in section 102(2)(a)(ii) of the State Administrative Procedure Act.
