8/3/11 N.Y. St. Reg. PSC-08-11-00002-A
PURSUANT TO THE PROVISIONS OF THE State Administrative Procedure Act, NOTICE is hereby given of the following action:
Action taken:
On 7/14/11, the PSC adopted an order approving Rochester Gas and Electric Corporation's (RG&E) proposed new Contact Satisfaction Survey targets, to be effective retroactively to January 1, 2011.
Statutory authority:
Public Service Law, sections 5(1)(b), 65(1), (2), (3), 66(1), (3), (5), (10) and (12)
Subject:
RG&E's Contact Satisfaction Survey targets, to be effective retroactively to January 1, 2011.
Purpose:
To approve RG&E's Contact Satisfaction Survey targets, to be effective retroactively to January 1, 2011.
Substance of final rule:
The Commission, on July 14, 2011 adopted an order approving Rochester Gas and Electric Corporation's proposed new Contact Satisfaction Survey targets, to be effective retroactively to January 1, 2011.
Final rule as compared with last published rule:
No changes.
Text of rule may be obtained from:
Leann Ayer, Public Service Commission, Three Empire State Plaza, Albany, New York 12223, (518) 486-2655, email:
leann_ayer@dps.state.ny.us An IRS employer ID no. or social security no. is required from firms or persons to be billed 25 cents per page. Please use tracking number found on last line of notice in requests.
Assessment of Public Comment
An assessment of public comment is not submitted with this notice because the rule is within the definition contained in section 102(2)(a)(ii) of the State Administrative Procedure Act.
