New York Codes Rules Regulations (Last Updated: March 27,2024) |
TITLE 16. Department of Public Service |
Chapter I. Rules of Procedure |
Subchapter B. Procedures and Requirements Concerning Consumer Protections |
Part 12. Consumer Complaint Procedures |
Sec. 12.0. Applicability of Part 12 complaint procedures
Latest version.
- When used in this Part, the term utility includes any such gas corporation, electric corporation, gas and electric corporation, steam corporation, municipality, or any entity that, in any manner, sells or facilitates the sale, furnishing or provision of gas or electric commodity to residential customers, including energy services companies and owners of submetered residential buildings; provided, however, that the term does not include any municipality that is exempt from commission regulation by virtue of section 1005(5)(g) of the Public Authorities Law.